Air Conditioning Repair in Redondo Beach, CA

We've been using AC for all of our plumbing repairs and installations since we moved to Hermosa Beach in 2004, and we've always been satisfied with their work. Our most recent experience illustrates why we rely on AC. It involved our gas water heater, which had begun to make a loud popping noise each time it ignited the flame, and the flame itself was making a much louder noise than it it had in the past. AC sent out two plumbers on Saturday to diagnose the problem, and they concluded that although the unit was only 3 1/2 years old, the part that controls the gas and possibly the burner itself needed replacing. They ordered the parts and returned to install them on Thursday. As they were working, my wife asked me if the water heater was under warranty, so I pulled the manual and discovered that, sure enough, there was a 6-year manufacturer's warranty on parts. I went out to ask the plumber about it, and to my surprise he had already taken care of it! He said that AC would submit a claim to the manufacturer. Consequently I was charged for labor only, and AC will be reimbursed for the parts by the manufacturer. That's service!